Good room, great location for ski lift access.
Service was friendly, but often not so well functioning.. For example, we asked in the morning, if the restaurant is open for lunch. The answer was, yes the restaurant is open until 22:00. When we entered the restaurant at 14:10, we were told that lunch ended at 14:00 and only small menu is available. Still got something to eat, but...
We ate in the hotel restaurant every day. Sometimes the food was really good, sometimes really bad, often pretty good. Not once was I asked, if everything is okay with my food. Usually not even after the whole meal.
No one was arrogant, neither anything was intentionally done badly. Still, too many errors and constant chaos.