4/10
The building was clean and well kept… EXCEPT FOR THE ROOM! There was NO air circulation whatsoever! We reported it at supper and asked for a fan because the window was NOT OPENABLE not even a bit! We were told no fans available. We were NOT offered any compensation, not a different room, or money back. We were told that the room was reported unfit a couple of weeks before we were put in there. It should not be let out! We were in room 15 at top floor! NOT good when you have a dog to take out! I had always wanted to stay there but no more. This was during a heatwave of 20c at night! Food was GREAT, Service was friendly except for the ‘death trap’ they put us in and we are in our 70s! Hallway’s were cool due to open windows but we weren’t sleeping in the hall! JEYS were hard to fit and unlock the door from outside! Room was lovely. I wet a cold towel in cold water and used it like a blanket. My partner wool up every hour from the sweltering heat and no NO air circulation. It was like being in a concrete box! Breakfast was also Great! ABSOLUTELY NO COMPENSATION, NO CHANGE OF ROOM WAS OFFERED. I didn’t ask because I was waiting and expecting something to be offered! Even my little dog was struggling with the heat and no air circulation. I expected a pleasant night’s stay and almost booked two nights! So very GLAD I DIDN’T!!!
Charlene
1 yön matka