4/10 Kohtalainen
3.7.2025
No great in anyway
On arrival I was allocated my room tv would not work and room had not been cleaned, the manager came and within seconds agreed to move me .
My next room was clean but had a big fan in it and I was told the room gets very warm.
Out of all the windows only one opened about two inches.
The fan was needed but the main issue was the fan in the toilet was noisy and never went off and at 10.50 that night my door was banged heavily and by another guest shouting for me to turn off the fan .
I had no option but to take my card out which in turn turned all the room power off , it was a very uncomfortable unpleasant night .
Following day the cleaner had said the issue with the fan only started yesterday and she had reported the issue .
On top of all of this I ordered a meal of steak chips and salad , the salad was an embarrassment even the employee serving said he was embarrassed .
Worst of all the managers never seemed to do much to rectify I was still expected to pay for both days stays and my meal .

Robert
Robert, 2 yön matka
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