DoubleTree by Hilton Boston - Downtown

We called the front desk to come fix the television that wasn’t working and they never showed up until after we had left the room and came back 5 hours later and it was fixed. We were there for 2 hours before we went out and they never did come to the room

Quick, professional checkin service. Bed extra comfortable and room very clean. Had a restful sleep. Noise level low.

Long wait for the elevator. One was down the entire 4 days we were there and the other one was slow moving and took a long time to get there.

Staff is super friendly and helpful, room was clean and had free WiFi, bottle of water and two TVs (bedroom and sitting room). I liked how the bedroom was separated from the sitting area. Downsides: bathroom was too small for two people (not enough counter space at the sink), the tile in the shower looks very old (but was still clean), and the room was musty smelling (however my moms room was not so ours could have been a smoking room?) and lastly the area isn’t the best (Abandoned buildings surround it and a few wondering homeless hang around and trashy streets) but that didn’t bother me too much, personally since that area wasn’t the focus of my vacation. Would stay here again for the price point.

Perfect hotel. Great bar service from the bartender and the warm cookies are a nice touch. Would and will come back.