* got there exactly at check in time 3p. couldn’t check in b/c system was down
* waited 2 hours when they told us it would only be 20-30mins
* the 2 hours were up and we needed to get ready for the event we were going to. we asked to get a refund and all of a sudden they could get a room for us now. (system still down)
* they took a cash deposit of $40….sketchy
* go into room, supposed to be a non-smoking room. room smelled like marjuana and cigarettes and filled w a smoke haze (clearly previously smoked in) have severe allergies and asthma so it was very hard for me to breath in this room.
* sheets had stains on them, bathroom had hairs in sink, toilet room clearly not cleaned, damage was previously done to the room. room did not look like pictures at all.
* we were in such a rush to get to venue at this point, that we got ready and left hotel, barely in the room for an hour.
* when we returned to the hotel from the event we had to ask for new set of blankets and the new set also had stains. therefore we did not use the hotel blankets we used our own. luckily we brought some.
* most uncomfortable hotel experience i have had sleeping. i woke up feeling sticky and gross and my lungs very weak due to the smoke intake.
* waking up the next morning, we went to check out and the person working told us he had to go check the room before we left. we waited around for 10mins for the man to come back. He came back and refused to give us the deposit back because there “was dama