Holiday Inn Express Hotel & Suites Downtown Minneapolis

Besides some construction going on, the stay was great. The rooms you can tell have been recently remodeled, breakfast was good, and the location to Target Center was convenient!

Neither hotels.com nor the check in clerk told me the hotel was being remodeled—neither when I booked, nor when I confirmed my reservation, or even when I checked in. I found out when I got to the floor my room was on. I decided for the price I could live with it, and my room was nice and clean, even though the hallway was all ripped apart and the whole floor smelled like paint. However, the construction workers set off the fire alarm while I was in the shower the next morning. Fire department came. Everyone on the street. Late for my meeting. This was a major fail by both the property and by hotels.com.

The stay overall was nice, easy access, clean. The male desk person who checked us in kept the process for getting a parking spot a secret even though I said I would need one but when I returned that evening. He didnt tell me I had to sign up and obtain a spot number. Needless to say I did not have a parking spot when I returned that night. The gentleman I dealt with that night was rude. The next morning Mary Beth made up for the previous day/night's experience. She was very pleasant, apologetic and gave me credit for the parking lot expenses I incurred. I may book my next holiday stay with them.

Friendly front desk - great housekeeping - cheerful breakfast attendants. Coffee and Hot Chocolate in the lobby at all times was appreciated. Small pool and hot tub - but our kids loved it! Parking across the street in the public ramp was great.

Considering the ongoing renovation things went ok. Room smelled, possibly from fresh paint. Breakfast tasty, but extremely crowded due to temporary relocation due to renovation. Had to pay for parking.