4/10 Kohtalainen
9. helmikuuta 2025
Waste of money
Booked online for my partners birthday night, requested a ground floor room with patio doors, hotel confirmed this via message and confirmed extra cost which was absolutely fine. Arrived at hotel to check in and never received the room requested, explained this to the gentleman on reception and he confirmed he could see my request but unfortunately the room I requested had already been allocated, deeply disappointed with this as I requested a month in advance and the hotel confirmed the room? Instead we were given the last room right at the back of the hotel, which is a very fair distance when you have walking issues. The room itself was very basic with lots of minor fixes required, bedsheets inside out, cobwebs all over the windows, drill holes throughout the toilet, paintwork not up to standard, stayed here a few times and never had any issues up until this booking and it has definitely put me off booking again when a simple request cannot be completed. Breakfast the next morning, we were sat in the bar area while the main breakfast area was quiet and plenty of seats, felt like an outcast.
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Denise
Denise, 1 yön matka
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