Wingate by Wyndham - Joliet

Public hairs on the bed sheets . Human hairs on the bathroom counter .. bathroom shower faucet was broken , stuck on hot . Breakfast items were disgusting and of bad quality .

Our stay was decent for the most part. Check-in was easy and the person at the front desk was friendly. Our room was where it could be better. Our bathroom had hairs over the towels, the floor, and on the toilet seat. We also had trouble sleeping because of the bright light that was aimed at our window from the RV place next door. It also didn’t help that our room was situated between rooms with noisy guests so that didn’t help our sleeping situation.

It was good the room was clean and nice they help with everything I ask for love it

This is my favorite hotel. The staff are friendly and attentive. Hotel is clean.

First stay here. This is about the most okay hotel ever. Nothing was bad, but I definitely wish I chose somewhere else to spend four nights. My only real complaint is that there are smoking rooms available, and my floor (and also my non-smoking room) just wreaked of cigarettes and pot smoke smell. Not really the hotel's fault, but most hotels have done away with smoking rooms by now, so I was surprised to be given the option. My only real compliment is that the staff is extraordinarily friendly and seemed happy to be there. Their friendliness had me smiling for a while after interacting with them. Location is good too—easy in, easy out. Other than that, everything is just extraordinarily okay. The room was adequately clean. The provided soaps are very generic. The decor of the room was pretty outdated by about 15-20 years (floral print carpet and chairs). Breakfast was very run of the mill. The jets in the in-room whirlpool were pretty weak, but doable. The exercise room is extremely tiny and just had a very cold feel to it. Definitely feel like I overpaid for what I got. The only way I will stay here again is if there's some major investment in renovations. For what I paid, I was hoping for a much more modern experience with some distinguishing features and amenities. But this is just another very average hotel.