8/10
The property sent me an access code that only worked for the apartment door, not the main building door. I was only able to get in because another guest opened the door for me. I had to make an international call to request a new code. That did end up resolving the issue but I would have been homeless if no one was coming out the building. That is unacceptable. The apartment itself was clean and spacious and the balcony was nice. There is no AC and we couldn’t find a fan anywhere for the first two nights. We had uncomfortable sleep due to how hot it hot at night. On our third night, we came back to the apartment after being out all day to find a fan. They had entered and left us a fan while we were out (I didn’t request one nor mention it to anyone other than the other guests the night before). Strange. I emailed and asked the property if they had surveillance in the apartment and they said no. Toilet also smelled of sewage at times (not sure if that is their fault). Location was great and close to public transportation. Check out is at 10am and exactly at 9:55am, someone (I assumed the cleaning day) entered into the apartment to give us a reminder. They are insanely rigid and you only notice this after you read the manual you find in the apartment. Hotels.com doesn’t mention any of their rules.
Tarkistettu asiakas
4 yön matka perheen kanssa