4/10
I would never ever in my life stay at this place again. It was a horrible experience. We checked in late, around midnight therefore I inquired about late check out in which i was told we had until 12pm. At about 10:40 housekeeping is constantly knocking on the door in which we keep telling the lady we're staying until 12. At around 11:30am another woman by the name of Katherine in which i've assumed is head housekeeper bangs on the door rudely and tells us we need to leave now. We have 5 mins to leave or she's charging my card again. And also states if we don't leave in 5 mins she's calling the police to remove us. This is all being yelled through the door by the lady Katherine. I go to tell her we were told we have until 12pm to leave and she continues to be loud, nasty and rude telling us there is no note on the account and we better leave or she is calling the cops. Threatening us saying "watch" and then goes on to say we have until 12 to leave or she will call the police. So of course feeling uncomfortable and threatened, we decide its time to leave and start packing up. Meanwhile the lady is in the hallway continuing to shout nasty comments that we can hear through the door as well as any other guest that are still there. As im going to front desk to complain which no one was present i see the lady and politely ask for her name and i also say Thank you and she's still continuing to be very rude and nasty. Also told us we'll be put on the do not rent list.
Quanesha
1 yön matka