Best Western Laval-Montreal

Amazing week-end at this hotel! Five stars for our stay!! Thank you a lot!

After staying here for 5 days in the summer, I couldn't wait to come back to this hotel which includes a good free breakfast, a spacious room, and excellent service. However this time, we got a room facing the breakfast/pool area and it changed my mind about this hotel. If you get this room and are trying to sleep early or sleep in, good luck as it's so loud it's nearly impossible. The breakfast starts early and gets filled with people fast and you can certainly hear it from the room, from the loud chatting to plates clacking. To make it worse, when I stayed there were kids running up and down the hallways screaming at 7am. I know this is not the hotels fault, but if we had gotten the rooms that face the outside like we had last time, we probably would not have heard it as much- so I guess it's just luck on where they put you when checking in. I loved this hotel prior to this experience but because I don't want to risk having one of these rooms again, I would not stay here again.

Very nie hotel. Liked it very much.

I think that in 2018 its unacceptable that the wifi aint working properly and the answer from front desk is unclear we dont know why its happening to your room and no solution

The staff was very nice. My room had a balcony over the breakfast area and I can hear people in the breakfast area. But I was there for business, so I wake up early.