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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel with outdoor pool, near Billy Graham Library

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Exterior
Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool
Billiards

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Gym
  • Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Front-desk safe
Feel at home
  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator
  • Arcade/game room
  • Dry cleaning/laundry service
The price is $117
includes taxes & fees
$101 per night
Dec 24 - Dec 25

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Hilton Garden Inn Charlotte Airport

Pool
Airport transfer
Pet friendly
Parking available
9.0 out of 10, Wonderful, (1014)
The price is $126
includes taxes & fees
$110 per night
Dec 1 - Dec 2
Hilton Garden Inn Charlotte Airport
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About the neighborhood

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 3 min drive - 2.0 km
  • Bank of America Stadium - 7 min drive - 7.6 km
  • Charlotte Convention Center - 7 min drive - 8.1 km
  • Spectrum Center - 8 min drive - 8.8 km
  • Charlotte Douglas Airport Overlook - 9 min drive - 8.8 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 14 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Located just 4.7 mi (7.6 km) from the airport, Tru by Hilton Charlotte Airport Lake Pointe offers a free shuttle (available 24 hours). You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and Charlotte Convention Center are within a short drive. Fellow travelers like the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 108 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 10 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle on request (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Pool table
  • Bicycle rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • Mobile key entry

Special features

Dining

Tru Lobby Bar - Onsite bar.

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self parking costs USD 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May to October

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?
Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?
Yes. Self parking costs USD 10 per day.
Is airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center. Tru by Hilton Charlotte Airport Lake Pointe also has an arcade.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

The hotel was very nice. The manager he’s the rudest person I’ll ever encountered. Thank you to the young lady that was working beside she was great.
Monterio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was quick and easy. Attendant was friendly and informative
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

So glad we tried this TRU property
We had a great experience. I had never been to a Tru property, but I will certainly pick them in the future. It was super clean, fresh smelling, excellent service by the Front Desk (Thanks, Morgan; you are an excellent ambassador! The same is true for Michael, AGM). The plentiful breakfast smorgasbord offered many options for my friends’ tastes. We all rate our experience Very Good.
Barbara, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bonnie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nelson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good start and good ending of a international vaca
We stayed here night before going to Charlotte airport paid to park 10 Dollars per day then took the free shuttle back and forth to airport then after we returned from our 2 week international trip stayed all night again where free shuttle from airport and our car was. Very nice and con
Amy, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kate, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tru by Hilton second stay on month
Clean, spacious room, pleasant check in, great area, great breakfast, ample parking, although cost $10 when should be free, Only drawcack was short on outlets for charging, dark lighting in room and no drawers in nightstand - not a big deal overall. Clean ,large bathroom with walk in shower
Frank, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Brigitte, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room , clean spacious, great check in and service. Lots of clean parking, only draw ack was having to pay for pai and by code. If pay to park, at least have it at desk and maybe a paper pass to put on car. Parking should be free like other places
Frank, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

1st for the cost i paid for the room i should have been offered free parking. No microwave in the room was a big turn off to for me.
Sheila, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable 2 nights
Consistent value for what is offered. Great location!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Viviana, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent experience all the way around. Would def come back here again!
Barbara, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No restaurants on property. Credit card readers in bar areas did not work. Rooms were very clean and staff was very friendly.
richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Geovonna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amethyst, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ralph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chrystal, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible experience at this property. Flight cancelled meant we had to stay the night in Charlotte. Poor hotel check in woman at 10:30 at night had to handle check-ins, concierge, housekeeping, hotel bar, and laundry. What a job and horrible stay.
Mark, 1-night trip
Verified Expedia guest review