We stayed here last time 10 yrs ago and had good memories of the hotel. Decided to book for 5 nights 28.12.-2.1. a Deluxe room with seaview. The room 578 had a very, very limited seaview - when sitting on the balcony You could see the sea yes, but when staying at the room inside, there was very little or no seaview at all. Huge disappointment! I think that the hotel sells these rooms with highly misleading names. The room catogory which we go should have been named "Room with LIMITED sea view".
The cleaning staff forgot to bring clean towels, coffee etc.
Also the front desk tried to charge one drink from the minibar, which we for sure did not have.
The breakfast had many choiches but the taste of the food was not matching the room price and especially not the very high price they are asking for the rooms. The cava at breakfast must have cost for the hotel less than 1 € per bottle. Perhaps for big tourist groups for travel agencies the breakfast might have been okayish, but defenately not for individual travellers who thought to be staying in a 4 star hotel.
All small things but tell the same message. Not worth staying here - price/quality does not match.
Please, save us for the standard response in which You tell us that You will take in very careful consideration these issues mentioned. Those are underestimating the customer.