4/10 Kohtalainen
24. helmikuuta 2025
NO HOT WATER!!!!
Arrived and checked in with no problem. Went to eat and when returned to get cleaned up before bed realized there was no HOT WATER, and outside temp was in lower 30's. Went to front desk and was told they were replacing hot water heater and no rooms had hot water, and would be replaced by next day. They should have informed us before checking in. Next day hot water in morning, but evening was just luke warm water and was told boilers were not large enough to serve all rooms. Never appoligized for lack of hot water and would not credit any of the night stays. I've stayed here the last 3 years while visiting Gulf Shores and no problems until this year. Upon check out was told could not print off receipt until I basically got irate with them then said oh here is tab to print your receipt. Can NOT recommend this motel any longer, will stay elsewhere next year.
David
David, 2 yön matka perheen kanssa
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