Pretty decent budget hotel. Our first room was a queen room which faced the road. This was soooo noisy, we literally could not sleep. The windows are rubbish and couldn't really close properly. We asked to move in the morning and they moved us into a twin room, this was so much better. We slept much better and were happy they could move us. If they were fully booked this would have been an issue as we couldn't have slept in the original room.
The room itself was pretty nice. Comfy bed, nice towels (which makes a change in a budget hotel!). The water fountain was a nice touch, it meant we didn't have to buy loads of water and waste lots of plastic bottles.
They said they wouldn't come in the room unless we asked them too. I think this is a bit lazy really. I am happy to not have the bed changed every day etc and not have fresh towels as this is better for the environment, but they could pop in sweep/mop the floors, empty the bins and top up tea and coffee.