The manager, Robin, is a good Christian man of faith. He works very hard to do anything for his guests and he is not expecting a tip, it is his job and he is happy to do his very best because he takes pride to have his job and be the manager. The man is on call for his guests and humanity 24 hours a day without complaint. TIP HIM, HE WORKS HARD FOR IT, HE EARNS IT AND HE IS TOO PROUD TO ASK FOR IT. The owner is good honest business, ask for advice and you will get the best advice. He is a smart man, before doing anything, ask for his advice to save money, be safer and avoid BS. The facility is exagerated online, everything in Jamaica is less than promised...EVERYTHING. Be happy to have good people who truely care about you, your money, your safety, survival, comfort and your happyness when on vacation in a country full of who do not care about anything except how to get your money..