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Hotel Carlton on the Grand Canal

4.0 star property
Waterfront hotel with 2 restaurants, near Piazzale Roma

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Rooftop terrace
Lobby lounge
Reception
Superior Double Room, Patio | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • In-room childcare
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Car rentals on site
  • Front-desk safe
  • Snack bar/deli

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is $72
includes taxes & fees
$59 per night
Jan 14 - Jan 15

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Down comforters, minibar, in-room safe, individually furnished

Classic Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Down comforters, minibar, in-room safe, individually furnished

Classic Triple Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, individually furnished

Family Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

Down comforters, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 194 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio | Down comforters, minibar, in-room safe, individually furnished

Superior Double Room, Patio

Highlights

Deck/patio
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Down comforters, minibar, in-room safe, individually furnished

Classic Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Down comforters, minibar, in-room safe, individually furnished

Single Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Superior

Down comforters, minibar, in-room safe, individually furnished

Queen Superior

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135

What's nearby

  • Piazzale Roma - 4 min walk
  • Grand Canal - 4 min walk
  • Port of Venice - 13 min walk
  • Tronchetto Waterbus Stop - 13 min walk
  • Rialto Bridge - 18 min walk

Getting around

  • Marco Polo Airport (VCE) - 19 min drive
  • Venice Santa Lucia Station - 4 min walk
  • Venice (XVQ-Santa Lucia Rail Station) - 4 min walk
  • Venezia Ferryport Station - 18 min walk
  • Venezia Tronchetto Station - 19 min walk

Restaurants

  • ‪Ristorante ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bar Pasticeria Rio Marin - ‬5 min walk
  • ‪Al Bacco Felice - ‬4 min walk
  • ‪Ostaria al Vecio Pozzo - ‬3 min walk

About this property

Hotel Carlton on the Grand Canal

Hotel Carlton on the Grand Canal features a rooftop terrace and puts you within a 5-minute walk of Piazzale Roma and Grand Canal. Guests looking for a bite to eat can check out La Cupola, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
    • On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Personal watercraft (motorized)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Cupola - Overlooking the ocean, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Does Hotel Carlton on the Grand Canal offer free cancellation for a full refund?
Yes, Hotel Carlton on the Grand Canal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Carlton on the Grand Canal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Carlton on the Grand Canal?
Sorry, there's no onsite parking at Hotel Carlton on the Grand Canal.
What are the check-in and check-out times at Hotel Carlton on the Grand Canal?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Carlton on the Grand Canal?
No, this hotel doesn't have a casino, but Casino of Venice (11-min walk) and Ca' Noghera Casino of Venice (20-min drive) are both nearby.
What is there to do at Hotel Carlton on the Grand Canal and nearby?
Have fun with activities like hiking, parasailing, and snorkeling, and practice your swing at the nearby golf course. Hotel Carlton on the Grand Canal also has a garden.
Are there restaurants at or near Hotel Carlton on the Grand Canal?
Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.
What's the area around Hotel Carlton on the Grand Canal like?
Hotel Carlton on the Grand Canal is located on the waterfront in Santa Croce, a short 4-minute walk from Venice Santa Lucia Station and 4 minutes' walk from Piazzale Roma. Travelers say that the hotel is in a great location.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Avoid at all costs
Hotel was very expensive at £172 with breakfast for what you get. Room is extremely old and dirty looking. Smell of cigarettes as soon as I walked into the room even though there is a no smoking sign. Werid rule where you have to hand in your key every time you leave which seems pointless and just an inconvenience if the tills are busy or non staffed. Main issue is the walls are extremely thin so you can hear everything from the room above you as-well as outside the door and window which couldn’t be fully closed. Many many more hotels surrounding which are cheaper by a mile and immensely better quality without the hand in key rule. Overall definitely not worth the money compared to others much cheaper hotels I have visited. 2/10
Jake, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Everything was decent. However it’s odd that they still use keys and not cards and the requirement to leave the key at the front desk when leaving the room. Also more importantly the internet wifi was terrible and essentially non existent. This is 2025 not 1975.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Taneea, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing view and location
The hotel has amazing view and location on the canal Very friendly staff and clean rooms Highly recommend
Ahmed, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I would like a partial refund. On my last night, the hotel lost electricity. I had no heat, and had an emergency spotlight go on all night that was pointed directly at the bed. I did not sleep all night. Also didn’t have water or phone. Couldn’t charge my cell phone. It was unpleasant to say the least. Also the walls are paper thin. Any noise from the street or neighboring rooms woke me up.
Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Review on stay at Carlton on the Grand Canal
Beautiful place & personnel is very helpful
Maria Recanita, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and stay here. Staff was super friendly and parking was close for $35 (24 hours). Tasty breakfast and comfortable with great shower and water pressure.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Our stay was ok. There was water dripping from the ceiling leaving a puddle of water on the floor. There was only one towel in the room. We rang for another towel to be brought to our room which took around 40min and several calls to reception. We even offered to get it ourselves. However it was clean and the bed was very comfortable.
Rebecca, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok
The first room did not have a window. It was dark and oppressive and I felt very claustrophobic. Luckily we changed to much brighter room without the heavy wallpaper and opening windows!!!!’
val, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location
We love the location of the property, right along the Grand Canal. What we didn’t like was the room and lack of comfort. After walking for hours we wanted an A/C cooled room with comfortable beds and pillows. The pillows were too thin and soft. The bed was also too soft and would shift on the frame. I don’t mind the “old” look but I do mind it not being kept up. I love the charm of it but it could be better. The A/C would blow warm air and there wasn’t proper ventilation. We had to leave the door open and the window open for fresh air. Other than that, I would recommend this hotel for the location and the staff was super friendly and helpful. Which I think most will not find at other properties. If you’re American, this is probably the best place to stay that’s budget friendly.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mano, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good Place to Stay but bring Bug Spray
Very unique place to stay! The restaurant and the roof top bar are both fantastic! We were there in October and it was pretty nice outside most days and the air conditioning seemed to be turned off for the building. Which wasn't a huge deal as we just opened our balancy doors. This wouldn't have been a huge deal except the mosquitoes. I now have about 20 bites unfortunately which puts a downer on the rest of our trip.
Danielle, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Jesse, 3-night trip
Verified Expedia guest review

4/10 Fair

I wasn’t expecting a lot and they didn’t disappoint! This is not a 4 star hotel it’s a 3 at best. We were supposed to get a room upgrade but got downgraded to a dumpy room with no heat and no blankets. The rooms and overall look of the hotel is dingy and ragged. Looks nothing like the pictures. If you have another option I suggest that.
Angela, 2-night trip
Verified Expedia guest review

2/10 Poor

A horrible experience. They haven’t got a clue.
This was probably the worst experience of my 30 year career as a travel photographer. The room still gives me nightmares. No heating or air conditioner. They said it was in between seasons. Had to sleep with the window open and no eye mask, ear plugs or sleeping pill could help to get a decent sleep. No coffee, no tea, no water just 2 miserable plastic cups. A 4 star room that was 1 star at best. I would suggest the manager/ owner see what hoteliers in the 21st century are like. Go to Tokyo, Singapore or Dubai. What a dump of a room. I wouldn’t put my dog up there. Avoid at all costs
peter, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Service very poor not friendly no coffee in room and not available till 7 am at 4 dollars a cup no ac even though it says it at booking shower old style with shower curtain
Dave, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ray, 1-night trip
Verified Expedia guest review

2/10 Poor

Would not recommend. The bed is very uncomfortable, the pillow was flat causing severe neck pain for the next few days. The bed has no comforter only a very rough cold cover. We had mosquitoes buzzing in our ears throughout the night. We were able to kill a few. The bathroom was ok, no complaints about that. Wouldn’t stay here again. The staff were friendly though so one star for that.
Alfredo, 3-night romance trip
Verified Expedia guest review

2/10 Poor

This must be the most spartan four star hotel we have stayed at. You get a bed, two towels, two plastic cups. No coffee maker, no water bottles, no extras. You want to charge your phone, you need to pull out a lamp from the socket. You will get old world charm in the form of physical keys to the room that you have to drop off at the desk before you step out or the writing pad next to the phone that doesn’t work. We found out that the city tax assessed in Italy depends on the star rating of the property, higher the rating, higher the tax. That might explain something.
Dushyant, 3-night family trip
Verified Expedia guest review

4/10 Fair

The room smelled of a paint smell, the ceiling needed work. They didnt provide enough toilette paper, the girl at the counter was rude.
Venesia, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great location near the station for a late check in & early departure. Breakfast v good & excellent value.
Janet, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Claudio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable and lovely room decor. The food was e cellent and the staff were extremely polite and helpful !
AnneMarie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Location, room, elegant.
Jose Luis, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"Some staff (front desk) and at the downstairs restaurant were excellent;"
Reasons to Book
Great Location & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM