2/10
First and foremost I would like to thank Ashely her hospitality. She’s been the only reason why we were able to tolerate the stay. The other staff members were absolutely rude. As POC I did not expect the other staff member (which are POC) to treat their guest like scum. I had to ask to change my room 4 times until I found a room I felt fairly comfortable in. That’s absolutely ridiculous! The first was incredibly to small and the toilet looked old. The second room had a roach. The third room had a filthy bathroom. The forth room was decent but after my first night I realized that shower’s wall weren’t clean. They do not offer room service. The intercontinental breakfast was basic. Why are they serving gravy with pork?! One would think there would be two types of gravy. I also don’t like that breakfast is no longer served after 9. I believe 1030am or 11am is the appropriate time to stop serving breakfast. This place is NOT fully renovated as advertised. I don’t like that my wife and I could not get extra blankets or towels. There were guests arguing with the staff being loud and rambunctious. Some guest were being thrown out with all of their belongings scattered all in the front of the establishment. The gave me and my family a very uncomfortable experience. This was NOT a four star experience. This felt and smelled like a 1 star experience. The photos are just some things we seen in the second room. I do believe bugs are coming from that hole in that room.




Michael
4 yön matka perheen kanssa