6/10 Hyvä
3.7.2025
The hotel was fine. Basic but clean and well suited for our needs. My only complaint is that when we booked 2 rooms through Hotels.com, we requested accessible rooms as my wife is in a wheelchair and my mom is elderly and uses a walker. Hotels.com can’t guarantee accessible rooms when requested and we understand that. I called the hotel a week in advance of our check in and was told none were available but that they may be able to move others around to free up an accessible room. When we checked in, none were available. Again, we knew this going in and were prepared. However, at our family gathering, another couple told us they were staying in the same hotel and had been given an accessible room they didn’t need nor request. It seems like the staff could have asked guests if they needed the accessible room but couldn’t be bothered.
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