4/10 Kohtalainen
16. helmikuuta 2025
Disappointing Experience, will not be back
It took 30 minutes to check in because both guests in front of me were having issues. The supposed contactless check in online service did not work. There was no manager on duty to deal with issues so the person running the desk had to deal with multiple issues on her own. Our room itself was fine, but the shampoo and conditioner bottles were empty. Isn’t that the point of housekeeping to check these things? I also thought they were supposed to replace toilet papers with fresh rolls for new guests, but apparently not. I picked this hotel as an experience gift for my son for his Birthday, because it was on my desired area and had a pool. The pool was very murky and smelled terrible, so we decided to skip it. I logged into my Netflix to watch a movie and it kept logging me out and displaying “Welcome” messages from the Hotel. We debated leaving soon after we checked in, due to just feeling uneasy and unsafe, but decided to stick it out because I would not be able to get a refund. Very disappointing experience.
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1 yön matka perheen kanssa
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