Beacon Hotel & Corporate Quarters

Front Desk was rude and unhelpful, the heater in the room was broken no heat ended up leaving after an hour booking another room it was 29 outside!!! I asked to change or fix it no one showed up called the front desk 3 times!!

The front desk clerk was so rude it was embarrassing. I went through 3 rooms because the first two rooms were dirty and disgusting. The front desk clerk accused me of lying about the cleanliness of the rooms. I will never recommend this hotel to anyone not even my worst enemy. I rate this hotel 0/10 for the being dirty, and the worst customer service i've ever experienced in my life.

It is a great hotel but i expected more. I stayed in suite 825. It was very large with a great view. The room was clean as much as it could be. The staff is amazing. I think the best part of the is the great staff. Diane is an angel. The only issue i had was the shower pressure and the bed itself. The pressure was extremely low. Because of this we drew a bath. The bed overall was uncomfortable. For a suite i expected a nice soft comfortable bed. These issues i know can not be fixed with a wave of a hand so i understand the situation. The front desk was kind enough to offer us a free breakfast. Besides for those 2 issues the hotel is fantastic. The staff did their job to their best ability. The hotel itself need to look into the water pressure amd maybe its time to get a new mattress.

Shame that this well located hotel has such a bad service and problems with amenities. My room’s telephone did lot work. I got stuck in the elevator. Glorified fruit salad that was very expensive Room service closes way too early for a weekend night.

Excellent Front Desk staff, great location & good value for your dollar.