There were two things that were disappointing. First, when I made my reservation, there was no indication that I would have to pay a $75 surcharge for my pet, and that should always be made known upfront. Secondly, the bathroom was disgusting, and the bathtub was extremely filthy. But because my stay was for only one night, and I was literally at the hotel for less than ten hours (I slept most of the time), I made no complaints to the front desk. But I will probably not make future reservations with the Comfort Inn.