Living Desert Zoo and Gardens - 5 min drive - 3.5 km
Desert Willow Golf Resort - 6 min drive - 5.6 km
Getting around
Bermuda Dunes, CA (UDD) - 12 min drive
Thermal, CA (TRM-Jacqueline Cochran Regional) - 27 min drive
Palm Springs Intl. Airport (PSP) - 29 min drive
Palm Springs Station - 24 min drive
Restaurants
Starbucks - 5 min walk
Del Taco - 3 min walk
Eureka - 8 min walk
Keedy's Fountain & Grill - 2 min drive
Cactus Jack's Bar and Grill - 7 min walk
About this property
Embassy Suites by Hilton Palm Desert
At Embassy Suites by Hilton Palm Desert, you'll be within a 15-minute drive of Indian Wells Tennis Garden and Agua Caliente Casino. Guests can take a dip in the outdoor pool or grab a bite to eat at The Sonoma Grille, which serves dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
198 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
WiFi in public areas*
WiFi and wired internet access in rooms*
Parking
Onsite self parking (USD 10 per night; includes in/out privileges)
The Sonoma Grille - This restaurant serves dinner only.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 9.95 per night (rates may vary)
WiFi is available in public areas for USD 9.95 per night (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 10 per night with in/out privileges
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert
Frequently asked questions
Does Embassy Suites by Hilton Palm Desert offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Palm Desert does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Palm Desert?
Yes, there's an outdoor pool.
Are pets allowed at Embassy Suites by Hilton Palm Desert?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Palm Desert?
Yes. Self parking costs USD 10 per night.
What are the check-in and check-out times at Embassy Suites by Hilton Palm Desert?
Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Embassy Suites by Hilton Palm Desert?
No, this hotel doesn't have a casino, but Agua Caliente Casino Cathedral City (11-min drive) and Agua Caliente Casino (14-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton Palm Desert and nearby?
Practice your swing on the tennis courts. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Embassy Suites by Hilton Palm Desert also has a fitness center and a garden.
What's the area around Embassy Suites by Hilton Palm Desert like?
Embassy Suites by Hilton Palm Desert is in the heart of Palm Desert, a short 16-minute walk from El Paseo Shopping District.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 30, 2024
Maria Theresa
Maria Theresa, 3-night trip
Verified Hotels.com guest review
6/10 Good
Nov 29, 2024
Not recommended for family with kids
The property is very old and the staff did not seem friendly.
1. We did not come during the peak season but we were given the room at the far end of the hotel even though we had 2 kids.
2. Everyday morning, there will be a line at the breakfast counter with only one person juggling to make omelettes in 4 stoves. The same person seemed very rude when talking to the hotel guests
Quality
1. The quality of the food was not great in the morning specially the cupcakes. Even the omlettes that were freshly made had ok taste.
2. The property seemed old, and everywhere it said, park at your own risk
3. The carpet in the room was very old. If you have kids, who plays or sits on the carpet, then this hotel is not recommended. It felt like dirt had accumulated in the carpet over a long period of time and no particular attention was paid to clean the carpets.
Amit
Amit, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 29, 2024
Outstanding stay
The happy hour reception upon arrival was a great surprise and very welcoming. The complimentary breakfast was outstanding as well. The room was clean and hugh since it is a suite. It was disappointing not to have wi fi provided in the room however all else was great.
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 28, 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 27, 2024
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
Needs an upgrade
The check in by the hotel staff was really great.
The room was ok. The bathroom door was warped. You could see where there had been a flood in the bathroom, the door had a water warp line about a foot off the floor. It looked really bad.
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 25, 2024
Horrible experience
Customer service was the worst I have ever recieved. Alexa is terrible asked to speak with a manager and mever one available left my number for the manager to call never recoeved a call. Marriott is the way to go dont stay here
Susana
Susana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Jose
Jose, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 22, 2024
Not Good
This hotel has become a dump
Kevin
Kevin, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 20, 2024
Anne
Anne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Carrie
Carrie, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Pamela
Pamela, 3-night trip
Verified Hotels.com guest review
6/10 Good
Nov 16, 2024
Horrible parking siuation
Scanned the app for parking and was double charged. Hotel said that’s my problem because a third party vendor manages that piece and wrote an email for me to deal with it. Beware!!!
kim
kim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Beyond expectations
Staff was lovely and helpful. Breakfast was fabulous. Pool area was terrific. I would recommend to families.
April
April, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
hotels.com did not pay for the room in a timely manner hotel billed me at checkout would not remove charge until I threaten to call police i gave hotel reset when i checked in they said room was not paid for .but manager approved my receipt when i checked in .but manager was not there when i checked out so they billed me
stephan
stephan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Ivette
Ivette, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 13, 2024
Overall the hotel needs an update or some good cleaning. The carpet in our room is rundown and needs definitely cleaning. Our bathroom light was dark coming from the mirror and toilet needed help so we have to call front desk three times for someone to come and fix it so we have to go downstairs to use it. It took more than an hour before someone came to fix it.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 12, 2024
Won't be my choice in the future
While everyone was very nice the hotel needs some work such as updates to include water pressure, bathrooms less than desirable. Not very ADA compliant as it relates to getting ice, opening doors and getting to restaurant. Basically, not a "restaurant. Only good for free breakfast. Went for dinner and you basically had a bar food menu. No one other than bartender working so took 1 hour to get our food after she took order because she was so busy at bar she couldn't get our food. Will not stay here again. Very disappointed.
Elaine
Elaine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
The front desk,welcomed us even our service dog.We felt right at home.All the workers in the breakfast area were helpful.
Emily
Emily, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
Esmeralda
Esmeralda, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 3, 2024
Meh
Low score since the WiFi isn’t “free” and you have to pay for parking every night. You have to sell your data signing up to their Hilton rewards membership in exchange for a ridiculously low slow speed connection. You’ll be charged for regular speeds. The beds and sheets were comfortable but the room was outdated and not a premium experience. Wouldn’t stay here again.