4/10 Kohtalainen
19. helmikuuta 2025
Noisy and not well maintained
The front desk person was absolutely terrible, basically asked me my name and handed me the key card and walked away. Got to the room and the ceiling was leaking all over the floor, nightstand and bed. I returned to the front desk and the same person was working, she offered to contact maintenance. I said that I needed another room or a refund. She offered for me to wait in the lobby until house keeping had another room ready. I declined and requested a refund. She fumbled around and proceeded to reprogram the key card for a different room and handed it back to me. Very confused, I accepted the key and went to the new room. No real issues with the room, but this is hands down the loudest hotel I have ever been in, could simultaneously hear conversations above us and next door to us and the traffic noise was so loud I couldn't make it through the night. Just a terrible experience.
Damon
Damon, 1 yön matka perheen kanssa
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