The view is the only thing I liked about the place. It is way further than what it shows in the map. They do not have a restaurant in site, they have a place with tables and chairs where they serve the breakfast, no eggs, no fruit, instant coffee. Zero friendly or accommodating.
So I booked this trying to chill and relax by the pool but I was never able to enjoy as I would always have to keep leaving for breakfast, lunch and dinner. I booked a room with breakfast that I did not eat of my 5 nights with them as it was just not nice.
They have about 4-6 people sitting at the front desk. If you are lucky 1 of them speaks English and the rest are there just playing video games in their cell phones. I asked where could I go exchange money or buy a sim card and nobody understood my question so I walked to the hotel next door where I went several times to use their spa and got all the info from their front desk even though I was not even a guest there.
I ended up extending my stay in Vang Vieng and booked at the Silver Naga hotel. 100% bilingual staff, nice breakfast buffet, yoga classes in site, right across from the Night Market St.
Spend the extra $10 USD a night! Do not book Grand Riverside hotel!!!