4/10
I booked a room here for five nights. It was supposed to be a room with a king bed and balcony. Discovered checking in there is no elevator and had to drag a large suitcase up several flights of stairs. Arrive at room to discover a double bed with a tiny balcony facing a building a few feet away. Complained and after a sleepless night moved to another floor. The new room had a somewhat larger bed and no balcony. Purchased a breakfast package when I booked. It was a total joke.The menu is set. After being served on third day an ice cold (not lukewarm) eggs 1 strip of thin bacon a one inch piece of sausage we just left. The ten dollar U.S cost buys a great meal anywhere in Siem Reap. Although they refill two bottles of water in your room daily it is decanted from a large jug when cleaning the room. I didn't trust it.Western tv channels were not available. It is directly across the road from the Hard Rock Cafe bring earplugs.The staff here are really nice .