We had a great experience, all the way from the valets to the check-in staff, the bartender (John. DON’T start to tell him how to make a drink), the restaurant and cleaning staff. The rooms are modestly sized but well equipped. The whole hotel has an older feel, sort of 1930’s, 40’s vibe. We ran into so many friendly people other than the staff; we would walk into the bar, and a gentleman walked up to my wife and me (both of us in our Vancouver Canucks jerseys) and asked how the game was, who won, where we were from. Both food and drinks were great. As long as you understand you’re going to pay premium prices for room service, snacks, extra drinks, overnight parking, etc, because this is Downtown Big City Nashville, you should be fine. For us it was totally worth it for a 2-day getaway.