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Hotel Plaza

3.0 star property
Hotel with 3 restaurants, near Great Theatre of Havana

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza

3 bars/lounges
Point of interest
Front of property
Terrace/patio
3 bars/lounges

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Internet access
  • Air conditioning
  • Restaurant
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Conference space
  • Concierge services
  • Gift shops/newsstands
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room (Triple)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room (Triple)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Alhabana

Free breakfast
Airport transfer
Free parking
Internet access
9.6 out of 10, Exceptional, (548)
The price is $63
includes taxes & fees
$63 per night
Nov 29 - Nov 30
Alhabana
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About the neighborhood

Map
Ignacio Agramonte No. 267, Havana, 10100

What's nearby

  • Great Theatre of Havana - 4 min walk - 0.3 km
  • Havana Cathedral - 9 min walk - 0.8 km
  • Malecón - 11 min walk - 1.0 km
  • Plaza Vieja - 13 min walk - 1.1 km
  • Hotel Nacional de Cuba - 5 min drive - 3.5 km

Restaurants

  • ‪El Pórtico - ‬1 min walk
  • ‪La Muralla Cafeteria - ‬1 min walk
  • ‪Paladar Don Higinio - ‬1 min walk
  • ‪Casa Vieja - ‬2 min walk
  • ‪Sloppy Joe's Bar - ‬1 min walk

About this property

Hotel Plaza

Hotel Plaza features a rooftop terrace and puts you within a 15-minute walk of Malecón and Plaza Vieja. For a bite to eat, guests can check out Rest. Bufé Fausto, one of 3 restaurants, which serves international cuisine and is open for breakfast. This Colonial hotel is also just a 5-minute drive from Hotel Capri and Hotel Nacional de Cuba.

Languages

English, Spanish

At a glance

Hotel size

  • 188 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free wired internet access in public areas

Parking

  • Onsite parking limited
  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1909
  • Rooftop terrace
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rest. Bufé Fausto - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
Los Portales - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Real Plaza - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 25.00
  • New Year's Eve (31 December) Gala Dinner per adult: USD 25.00

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 5 to 15 per person

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts cash.

Also known as

Hotel Plaza Havana
Plaza Havana
Hotel Plaza Hotel
Plaza Hotel Havana
Hotel Plaza Havana
Hotel Plaza Hotel Havana

Frequently asked questions

Does Hotel Plaza offer free cancellation for a full refund?
Yes, Hotel Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Plaza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Plaza?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Plaza?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Plaza and nearby?
Hotel Plaza has 3 bars.
Are there restaurants at or near Hotel Plaza?
Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine.
Does Hotel Plaza have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Plaza like?
Hotel Plaza is a short 11-minute walk from Malecón and 13 minutes' walk from Plaza Vieja.

Reviews

5.2

5.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Poor

stephanie, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Very disappointing
This was a last minute booking after failing to find an evacuation flight out of Cuba due to coronavirus. The hotel is very very tired & tatty. Breakfast was not good. We couldn’t use the wifi cards outside the hotel that we bought there. We didn’t pay much money for our stay here but later went into the international hotel next door which was a star in comparison (although a lot more expensive).
Ian, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Old world charm.
The hotel was beautiful as you walked in. Old world beauty. The rooms & furniture are basic. The bed was very low to the ground and did not have box springs or did not have a mattress. Not sure which piece was missing. Nonetheless we slept soundly. Common areas have no AC. Only the rooms. The bath and shower are extremely slippery. Be careful when wet! Could not flush the toilet multiple times within a few hours. Tank apparently was very slow to fill. But yes we would stay there again. Old world charm. With nice buffet breakfast.
Deborah L, 4-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

8/10 Very Good

The hotel has an excellent location walk distances every where and good rate compare other hotels. Definitely, I will stay again.
\blanca, 3-night family trip
Verified Expedia guest review

6/10 Good

Ann
Lobby at the hotel looks great, service -needs improvement .... especially men! They are following ladies and they are ude! They are trying to approach each single girl ... the worst was tall Afro/American security Lazy receptionists.... one tall gentleman (slim with glasses) was really supportive!!!
Aneta, 4-night trip
Verified Hotels.com guest review

6/10 Good

Excellent location walking distance to old Havana and many other places of interest. Music in lobby and rooftop daily. Hotel is old....needs revamping....not every room has s balvony as advertised and balconies are too small to sit on.
4-night romance trip
Verified Expedia guest review

6/10 Good

Edgar, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location.
Location was great, but a tired hotel and breakfast was very poor.
Michael, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

The rooms are so old, no enough light. Need to renovate all.
1-night family trip
Verified Expedia guest review

6/10 Good

Mixed bag
Classic old hotel with a nice lobby bar. Interior room was spacious and quiet. Most employees were great, but a few were unapologetically inattentive and grumpy. Elevators frequently out of service. No water for several hours—two such occurrences during my short stay. Mattresses were old and room smelled musty.
James, 2-night trip
Verified Hotels.com guest review

6/10 Good

It is an old building; It doesn't have good presentation, it can be better.
4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Beautiful, clean hotel in an excellent location!
Beautiful, clean hotel in a terrific location. Great view of the city from the top floor where breakfast is served. They had terrific food in the restaurant as well! Some of the staff was friendly, all were efficient and some spoke English very well. It's Cuba is the excuse for everything they can't do immediately (very typical of the entire country) and more often than not entirely correct but rather a language and culture difference so sometimes they can do it but it will take time. Also, when you book a "double room", it is two twin beds not a double or queen bed. So if you want one big bed, book a room with a King bed. There was no hot water in the whole downtown area when I was there due to a water main break which was totally not the fault of the hotel but they managed to keep the hotel very clean and the food was still excellent! There a leak in the bathroom coming from a large stained area on the ceiling that dripped my entire stay. Despite my unsuccessful attempts to communicate this to the cleaning staff, they never put a bucket put under it so I used towels to soak up it up and keep it quiet at night. I would definitely stay here again if I visit Havana again.
1-night trip
Verified Hotels.com guest review

2/10 Poor

3-night trip
Verified Expedia guest review

6/10 Good

One night without water in the bathroom, The next day no water at all for 3 hours. All other others around had water
1-night romance trip
Verified Expedia guest review

2/10 Poor

Cuba have a lot of good and clean places to stay but this hotel is just for nothing, unfriendly staff, breakfast looks like a week old, room... don’t book this Hotel.
1-night family trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

6/10 Good

The hotel was closed when we arrived because it had no water. But we were moved to a nearby hotel, the Seville, which was very good. However, we were left to drag our suitcases through the street for a couple of blocks, which was not easy.
Ken, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

They transferred me to hotel Sevilla. They said they were having a problem with the water. That is a lie. They overbooked, so they detoured clients to the other hotel, where I did not have the free internet they promised.
Fernando, 7-night business trip
Verified Expedia guest review

2/10 Poor

Horrible hotel
Horrible hotel that I first time see, there was no water in the hotel for whole night, people in the hotel they don’t even try to help. How they rated themselves as a 3 star hotel, everything in the hotel are so old, bed is broken too.I think hostel even better than them. I supposed stay there for 3 nights but I gave up 2 other nights.
Ken, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

It's near almost every thing park, restaurants, stores, antic cars, tour buses, cathedral, and old biuldings i like this property i will stay on it again.
3-night family trip
Verified Expedia guest review

6/10 Good

Visiting Cuba you must go with an open mind and what you would expect in other parts of the world you sort of have to forget. Most hotel properties are old and not up to date. For the most part the staff is extremely helpful and pleasant. Our room did not have hot running water for two out of the three nights we stayed. The front desk was notified but the maintenance guy was not and he apologized. The complimentary breakfast is not that great. We actually had breakfast at another hotel a couple of times. One thing they do have amazing is the AC unit. After walking around in the heat it was comforting to return to a very cold room. We did not hang out at the property as it has no pool, no amenities whatsoever except for free breakfast. No free Wi-Fi as you have to buy a card so you can connect to their Wi-Fi. They have a roof top sundeck and bar but it's never open.
3-night romance trip
Verified Expedia guest review

4/10 Fair

The Hotel Plaza was built in the 50s ... and never
The Hotel Plaza was built in the 50s ... and never was fixed or upgraded. The hotel hall is nice and you see tourists taking pictures of the place. However the rooms are a complete disaster. In our room, the window's glass was missing. When we politely complained about it, they pointed that Cuba is warm enough and we will not be cold. The pollution, smog and noise from the street was present at time in the room. The walls are falling down and the bathroom makes you dream home or a better standard
Fabio, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Horrible, don’t book it
It was horrible. Bedbugs(my friend got bites all over her body), bugs in the caféarea, wifi is not free as stated on hotels.com. Dirty rooms, bedsheets nor towels were changed and had stains and hair on them. Wouldn’t recommend anyone to book it and can’t believe this hotel is even available here.
Olivia, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Old hotel...very central
Very central in Old Havana, beautiful old building which has seen better days but with your imagination you can see how splendid it must have been in the past!
Vanessa, 3-night romance trip
Verified Hotels.com guest review