8/10 Erittäin hyvä
7. tammikuuta 2025
Was nice but they are very sketchy with money.
So the room wasn’t cleaned properly before hand. I found a dirty towel hanging up in my bathroom (it had brown marks all over it) the shower at the bottom appeared to have either some type of dirt or rust around the edges and the door to the room had to be slammed to be shut. The worst come when it was time to leave and they had charged me 2 payments. One before I arrived of $148.66 and then when I got there $198.66. Both of which posted on my account and they had the money. Then when I left they tried to claim that they only look $98 and the rest of the money was voided and wanted to charge me another $198.66. I did not pay that as they had already charged me $50 more than my original price which I assume that $50 was for incidentals but I wasn’t going to pay another $198.66 when I can see the money already taken out of my account. The woman at the front counter informed me that her manager would be contacting me to sort it out. They also did the same exact thing with my friend whom checked out before me. I asked for a paper receipt but after I told the woman I had already paid and showed her my account she didn’t give me one and just told me her manager would be in contact.
William
William, 2 yön liikematka
Tarkistettu Hotels.com-asiakasarvostelu
