Location excellent, near the ships to get other places (in the middle of the lake, so easy to go everywhere). You have to climb the stairs to the hotel, that's good to know.
Room was comfy (we got to choose which room we wanted). We could see the lake from our window (+++). Nicely furnished, and clean. Pillows were quite hard (but it seems to be usual in Italy, cause every other hotel had too).
Breakfast was really good, lots of everything to choose from, and coffee made individually for you (best coffee I had in Italy!).
Very good service, got everything we asked and good information, very nice restaurants near by and quiet hotel in the night..
So higly recommending!