4/10 Kohtalainen
9. lokakuuta 2024
It was the off season so it was very peaceful and quiet. The private beach is beautiful and calm.
The destination is a bit remote, so a car is necessary. There was a lack of communication, I emailed and messaged 4 days prior to check-in with no response.
The property is located in a warm and humid climate - and since there are no stores nearby - the least you could they could do is provide a few bottles of water in each villa (I asked other guests and they had no water provided either)
My room wasn’t serviced ONCE during my 3 day stay.
I asked for a 1 hour late check out due to my flight delay and the property seemed pretty much empty and was told no. I hadn’t seen another guest in 2 days!!!
Travelling alone and without a vehicle it would have been nice to have a bit better customer service. I travel VERY often and I’ve been to over 90 countries and while I liked the property - the customer service left a lot to be desired.
Would not stay there again.
COLLIN
COLLIN, 3 yön matka
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