Our stay at Neptune Beach Resort was perfect. The hotel staff was extremely helpful and professional. Animation group arranged all kinds of activates during the day and evening. Location is amazing. You have a nice view to Indian ocean while having breakfast/lunch/dinner. The hotel has fast Wifi, nice snack bar where you can order e.g. hamburger meals ( free since all inclusive) and guards to ensure that you are not disturbed while you are having your Cuba-Libre. Drinks are strong so be careful. There is a shopping mall close by called Nakumatt. You can take a Matatu from the main road - CHEAP! Don't use your smart phone outside the hotel, dress like a hobo, carry your stuff in local market plastic bag, remove your Rolex and bling bling rings, etc.. If you want to see Mombasa, e.g. Forth Jesus, get a personal driver to show you around.