2/10 Huono
9. tammikuuta 2024
A Great Disappointment
What a horrible experience! When you arrive in the evening, there is no reception but just before you receive a message that the key has to be fetched "from the guy down at the entrance" - trying to guess who that is and where to find this person is not a great way to start your first night in Bratislava. The rooms look nice but there is no coffee provided, only tea. The only pillow available was the size of my suitcase so had to take the pillow out and fill the pillowcase with my t-shirts etc. There was no shampoo, only shower gel which left the hair ugly greasy. There were no English TV channels available, only German and locals. The view from was the room was directly at the ventilation machine. The breakfast did not have ANY warm food, the selection was like at a hostel - if even that. All in all I got the feeling that all the money was spent on renovating the rooms and now nothing is being spent on the visitors. And one additional comment; the taxis are not allowed to drive to the hotel so be prepared to walk with the luggage - in my case some 300 meters.
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