Room was old, with partial lake view (not worth to pay). Room had so small tv, that it was difficult to see the texts from the bed. Bed was very hard, and pillows uncomfortable. Tv´s movie selection very old and in-room dining list bad, so do not plan to stay in and have a romantic evening by just watching movies in your room. The worst was the service at breakfast room, the indian lady was extremely rude, and we waited 15mins in our tables to get coffee and when we get it we waited another 15mins to get the milk. The milk pots were so small that we had ask for milk 3 times, which was very annoying since the service was so poor that you did not want to have any contact with rude servants. The breakfast itself is very average, not 5 start level. We also tested the Vertigo restaurant, and it served very heavy food, I would not give a michelin star for it. I would not recommend this hotel if you have tested four seasons, mandarin, westin or W earlier.