Río Tomebamba & Calle Larga - 18 min walk - 1.5 km
Alejandro Serrano Aguilar Stadium - 6 min drive - 4.1 km
Mall del Rio - 7 min drive - 4.7 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 3 min drive
Luis Cordero (Hermano Miguel) Station - 11 min walk
14n - Antonio Borrero Station - 11 min walk
Gaspar Sangurima Tram Station - 5 min walk
Terminal Terrestre Station - 6 min walk
Airport shuttle (surcharge)
Restaurants
Oro Mar - 3 min walk
Tiestos - 14 min walk
Balcon Quiteño - 8 min walk
Restaurante Rustico - 1 min walk
Sanduches del mono - 10 min walk
About this property
Hotel Italia
Hotel Italia is just 1 mi (1.6 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Public transportation is just a short walk: Gaspar Sangurima Tram Station is 5 minutes and Terminal Terrestre Station is 6 minutes.
Languages
English, Italian, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Free offsite parking within 0.6 mi from 6:00 PM to 8:00 AM
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Water dispenser
What to do
Shopping
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Reception hall
Accessibility
Wheelchair-accessible bathroom vanity
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Closed captioned TV
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one-way, maximum occupancy 4)
Hosted evening meal costs USD 6.20
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per stay
Parking
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.
Cashless transactions are available.
Also known as
Hotel Italia Cuenca
Italia Cuenca
Hotel Hotel Italia Cuenca
Cuenca Hotel Italia Hotel
Italia
Hotel Hotel Italia
Hotel Italia Hotel
Hotel Italia Cuenca
Hotel Italia Hotel Cuenca
Frequently asked questions
Are pets allowed at Hotel Italia?
Yes, pets are welcome, with a limit of 1 total. There's a charge of USD 20 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Italia?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Italia?
Yes, an airport shuttle is available. The charge is USD 10 per vehicle one-way.
What are the check-in and check-out times at Hotel Italia?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Italia and nearby?
Recommended spots to visit include Calderon Park (14-min walk) and New Cathedral of Cuenca (0.8 mi), along with Río Tomebamba & Calle Larga (0.9 mi) and Alejandro Serrano Aguilar Stadium (1.3 mi).
Are there restaurants at or near Hotel Italia?
Yes, there's an onsite restaurant.
What's the area around Hotel Italia like?
Hotel Italia is a short 3-minute drive from Cuenca (CUE-Mariscal Lamar) and 8 minutes' walk from Plaza Rotary Market.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Jun 12, 2024
Floridalma
Floridalma, 1-night trip
Verified Expedia guest review
6/10 Good
Feb 7, 2024
Mejorar la calidad del desayuno
Monica
Monica, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jan 7, 2020
Very close to airport.Nice free morning breakfast till 10am.Extremely helpfull and corteous staff.Good hotel restaurant.Hotel centraly located,close to the historic district.Safety deposit box available at front desk.
I didn't like the fact the room had very little comfort to sit down to relax or watch tv,other than laying in bed.Property always clean.
Michael
Michael, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2019
Reception super friendly and went out of their way to help us out and get us to the Airport in view of the strikes etc. muchas muchas Gracias. Nota 10!
Werner
Werner, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 3, 2019
Exellent location, and great staff and service! Thumps up for Hotel Italia!
Verified traveler
7-night family trip
Verified Travelocity guest review
10/10 Exceptional
May 1, 2019
Verified traveler
1-night trip
Verified Orbitz guest review
10/10 Exceptional
Mar 27, 2019
Very Friendly staff- a nice safe area - breakfast til 10 (I’m not fond of many have a 9AM deadline).
Also clean & spacious room. This kind of hotel would cost 3 times more where I’m from but I digress-Cuenca historical center close walk. I will stay @ Hotel Italia again.
El hotel es viejo, y al estar cerca del terminal terrestre lo hace ruidoso. Las ventanas no cierran bien y entra frío. No me gustó en general. Relación precio y comodidad le daría 2,5 estrellas.
Espero mejoren sus instalaciones.
Romel
Romel, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
May 30, 2023
Está un poco deteriorada pero el servicio es muy bueno
lucia
lucia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2020
CRISTINA
CRISTINA, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Dec 12, 2019
Publicidad engañosa.. La información es diferente la que promocionan a la que se recibe.. Instalaciones.. Sin closet.. Para colocar la ropa. Etc. Etc.
Verified traveler
2-night family trip
Verified Expedia guest review
6/10 Good
Dec 10, 2019
Estaba limpio, las cortinas no tapan la luz en la noche, la comida fue buena, para el desayuno me toco esperar un poco, pero lo que menos me gusto fue el parqueadero, que esta retirado del hotel y en la noche parece ser una zona un poco riesgosa
JOSE LUIS
JOSE LUIS, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 17, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 31, 2019
Very helpful and friendly staff
The good thing about this hotel is the friendly staff, which try to help you in any way.
The rooms are good. If you got a room facing the main street, you might hear some traffic noice. But it didn't bother me much.