We chose Hamacho hotel for our stay in Tokyo over new year. I was aware that many bars and restaurants would be closed over the new year holiday so I specifically wanted a hotel with a decent bar and restaurant so that we could eat on site. Unfortunately the bar/restaurant was closed for the majority of our four night stay. Breakfast was advertised in the lift for 2,200 yen but the restaurant was closed on our first morning, on the second morning we went but it was a “new year buffet” for 3,500 and was quite poor with no fresh fruit. We had arranged for a family friend who lives outside of Tokyo to come to the hotel to meet us on the last night but as with the other nights of our stay the restaurant and bar were closed, we found it difficult to find something open close by so had to walk quite far. The hotel itself was nice, small rooms as is normal in Tokyo, helpful staff, nice public areas but it’s best not to think of it as a full service hotel. They were also unable to book a taxi to bring us to the airport when we checked the night before our departure m, they suggested we hail two separate taxis on the street but with an early departure we didn’t want to risk it so managed to book one online ourselves. From reading other reviews it looks like our experience of the catering facilities not always being available to guests wasn’t unique.