Disappointing Stay – Not Worth the Price
We had high expectations for Royalton Splash Punta Cana, given the price, but unfortunately, our experience fell far short. While the hotel does have a convenient location, the quality and service did not justify the cost. The room was poorly maintained, with outdated furniture. For the rate charged, we expected much better amenities. The staff, while polite, seemed overwhelmed and unable to address concerns promptly. Delayed housekeeping and lack of response to a complaint.
Overall, Royalton Splash Punta Cana feels overpriced for what it offers. We’ve stayed at much better hotels for significantly less. We wouldn’t recommend this place unless they drastically improve their standards or lower their rates.