The staff was amazing and accommodating. She even moved us to another room when our first room was very loud. Unfortunately, even with an inner courtyard room, we heard the music from the club next door until 4:30 in the morning! The first night, we had a street view and heard loud people in front of the club most of the night. This hotel is in a great location, right in front of a U/S station and near shopping - we were there on a weekend, so the club next door was going until all hours of the morning, and definitely caused noise issues for us.