8/10 Erittäin hyvä
23. maaliskuuta 2025
Historic Hotel Room
The person at the check in had poor customer service with the two customers in front of me and the supervisor came out to help and checked me in. They tried to charge a current guest who was extending his stay another deposit fee. Then when the customer left the desk the employee ignored us standing in the line, the customer in front of me had to ask if we could check in after a couple of minutes of waiting to be called forward. The employee said she was waiting for a customer to return but could help us while they waited.
There is a parking garage about a block away you can park in for free from 6pm to 9am. If you are just staying overnight that is a great option. Valet parking is $30. I didn’t see anyone for valet on the side of the hotel we pulled up so I drove around to the other side and there was no on there. When I called the front desk they said to parking in the 3 minute loading zone and check in. They will get your keys at check in and valet your car. I just used the free garage instead.
The two rooms we had were in the historical portion of the hotel. You can take the elevator up to your floor but then we had to go outside to cross over to our building and there were about 5 stairs we had to use. If you need an accessible room be sure to avoid the historical rooms.
The rooms were clean and comfortable.
They offer coffee in the lobby in the morning.
Checkout went much smoother than checkin.
Alison
Alison, 1 yön matka
Tarkistettu Hotels.com-asiakasarvostelu
