I booked this hotel for my aunt, who came from another state. Here is her terrible experience with their services:
On Friday night, guests on the second floor were drinking, partying, and slamming doors until 2:30 a.m. Then, at 3:30 a.m., someone tried to break into her room. Without saying a word, they pounded on the door and tried to turn the latch. Terrified, my aunt held the door closed with a small table, while the banging and pushing continued for about five minutes. Summoning her courage, she finally shouted, "Get away from the door!" The person then started banging on other doors on the floor, disturbing all the guests.
My aunt was so shaken that it took her half an hour to gather the strength to call the front desk. When she did, she told them everything, fearing the intruder might still be nearby. The manager's only response was, "Okay, we’ll get rid of him." My aunt made it clear she wouldn't open her door for anyone, not even for security, hoping they would handle the situation. She considered calling the police but was too exhausted. She remained frightened and awake until daylight before finally dozing off for just an hour.
At checkout, when she confronted the hotel manager, he seemed indifferent to her ordeal.
Please leave a negative review based on this loud, frightening experience and the hotel's lack of safety and security standards.
That's her feedback.