Hotel Grand Park

The rank and file of the hotel or genuine nice people. But the management wants to nickel and dime you for everything you have because your a foreigner, especially me because I’m an American. They were trying to charge us for dirty towels, they wouldn’t compromise on a situation where they can’t let a minor in without proper documentation even when my girlfriend made the recommendation. Andrea was not helpful at all and Diego tried to charge me some ridiculous fees. Beware and stay clear. They will try and gouge you for money if your a foreigner especially if your an American

AVOID IT AT ALL COSTS! Horrible room, with horrible bed clothes, no hot water, leaking water in the corridor all night, which means we had not sleep at all. Breakfast was poor too. AVOID.

Room gets too hot. No AC

Not a GRAND hitel at all. Very strange architecture. Pool with overly sharp edges (coping) and dangerous tiles same in jacuzzi area. This hotel was taken by the government from a drug lord withbad taste and the current operators tried sits best but : too small TV for the room, no coffeemaker, no current outlets easily accessible next to bed, no double glazed windows as promised when I called them. Look the hotel is not bad but the whole thing feel strange, also the guy playing piano all day long Facing the wall is strange and the face that one must use a bath cap to access the pool for hygiene but the sauna no slippers required . A hotel that on my booking dates had e people install network cables in het hallway at precisely 7.59 am and talking in the hallway..a decent hotel would not do that.

The staff was very friendly and the hotel in great condition!