The Waters, Ascend Hotel Collection

Fantastic weekend for my birthday. We wouldn’t stay anywhere else.

I was anxious to try this location after hearing good things. The staff was pleasant but my overall experience was lackluster. The rooms are noisy (hear plumbing throughout the night), the restaurant was not open, although helpful staff suggested several nearby eateries, and my overall impression of the interior was "tired." It seems as though renovations may be underway and the staff was pleasant enough to have me try again. I hope the next visit is a significant turnaround! Could be an amazing property!!

Excellent location in downtown. Very convenient to hot pools, restarants and walks. Comfortable beds and hbo tv. Only complaint was the room heat wasnt working. Management did give us extra blanket but room was cold. Also the free breakfast was very lacking on day we were there. There is free overnight covered parking behind the hotel on parallel street if you dont want valet.

2nd time here and I love it.. only thing is... I missed the personalized note I recieved every morning on my last visit after the maid cleaned my room. Bring that back!! It made my day!! ❤️❤️❤️ Also a little better breakfast flair would be nice!!

We loved the room and hotel! The location was excellent for one night in Hot Springs! Only issues were that the WiFi didn’t work and breakfast was a bit scant, but otherwise it was great! Staff was great and very helpful.