4/10 Kohtalainen
30. heinäkuuta 2014
Low level hotel
The hotel is not a 5 star hotel at all! The level of service is low. We were staying at the hotel for 3 nights in July 2014. The air conditioner in the room didn't work properly so that it was not comfortable in the room and we couldn't sleep at night at all. I told the reception about the air conditioner and they promised to repair it, but nothing happened. I called the reception in the middle of the night and they said that the technician will repair it, but they were juts lying and the air conditioner still didn't work properly! Another impolite thing was that at the end of breakfast time they took away the breakfast without asking customers if they would like to take something.
Siirus
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