The hotel had opened about a month ago, so it was very new. The location is good and the view over the Douro valley is nice, the terraces of the hotel and the rooms' balconies make it easy to enjoy it. Chairs on the room balconies would have been nice, though. The rooms were very nice, clean and comfortable. You could see that a lot of thought had been put on the overall design of the hotel with a lot of nice details, we liked that. The staff was quite young and eager, and sometimes fumbling a bit, but tried very hard to be kind and serve in any way possible. The only minus was the food that we thought was lacking in quality; it was not what we expected.