4/10 Kohtalainen
13.4.2025
Damaged ceiling in room
We arrived and the room appeared clean. A storm came through and the bathroom started to drip from the ceiling. It was quite big drips leaving the toilet and the bathroom floor wet. In the morning we spoke with reception to say what was happening. They said a plumber would be there soon. A plumber came late afternoon. The ceiling continued to drip and the carpet was wet. We asked for a room change but they were full. From the water marks on the roof this has been happening for a long time and the room should not have been occupied. The manager organised for our parking to be refunded. This is simply not good enough. We are not complainers but were attack of solutions and basically told to put up with it and it wasn’t dangerous.
Penelope
Penelope, 2 yön matka
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