My second stay at Oaks Felix, BIG REGRET!!!
What a disgraceful, dirty, rude & unpleasant stay.
The staff are APPALLING!!!
They have zero communication skills & zero empathy.
After advising that my room doesn’t have air conditioning or tv, they tell me I can move myself to a lesser floor with next to no hot water & LOUD air con units running 24/7 outside the bedroom window.
Did I mention how rude & unqualified the staff were?
I will never stay here again & I highly encourage you to rethink staying here, it is below a 2 star hotel & the staff are at least half the issue here.
CHEAP & NASTY are the only two words that come to mind when I think of this hotel.
Food still stuck on cutlery.
Smelly fridges.
No hot water, or Luke warm at best even after running on high for 10 solid minutes.
Loud, hot balcony with ugly view.
Horrible staff.
Half appliances don’t work & aren’t checked, doesn’t seem safe.
Carpet smell, old, ugly & faded/stained.
Stained couches in the rooms.
Thin bedding.
Hard mattresses.
Wide gaps under entry doors.
Terrible parking.
No parking for check-in.
Incompetent staff.
If there’s an issue, you’re on your own.
YUCK YUCK YUCK. Stay somewhere else, you’ll be glad you did 🙏