I really wanted to like this hotel, as it gets some important things right—but unfortunately, there are a few fundamental flaws that undermine what should be a comfortable stay.
The location is undeniably excellent. However, the lack of proper soundproofing is a major drawback. Rooms facing the street are exposed to constant noise, while those on the other side overlook a community playground, which was particularly loud over the weekend. We ended up downgrading to a smaller room in search of a quieter option.
The shower was another disappointment, with very weak water pressure. In the second room, there was also a leak through the glass panel, which made things worse.
On the third day, our room was serviced despite the “Do Not Disturb” sign being on. While not a major issue in itself, we later found a long hair on the pillowcase, which raised concerns about housekeeping standards.
Service at the front desk was underwhelming. Staff generally seemed too relaxed and lacked professionalism or a proactive approach to resolving issues. The morning staff member was noticeably better, though we recognise that many of the problems were beyond his control.
Overall, a great location let down by noise, maintenance issues, and inconsistent service.