Nestled near Via Toledo, Grand Hotel Oriente offers an upscale retreat with a charming terrace and extensive library. Enjoy breakfast, lunch, or dinner at the on-site restaurant and unwind at the bar.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Air conditioning
Bar
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
Room service
Babysitting
Business center
6 meeting rooms
Train station pick-up service
Train station drop-off service
Limo/town car service
Terrace
For families (6)
Cribs/infant beds (surcharge)
Babysitting (surcharge)
Private bathroom
Terrace
Daily housekeeping
Laundry facilities
$248 nightly
The total price is $287
$287 total
Jun 21 - Jun 22
Total with taxes and fees
Why we love this property
Tempting treats for all
A restaurant serving tasty meals adds culinary charm to this hotel. The bar beckons for evening relaxation, while buffet breakfast starts days deliciously.
Dreamy sleep awaits
Wrap up in premium bedding with a cozy down comforter. Blackout drapes and turndown service ensure deep slumber. A minibar and balcony complete the experience.
Grand Hotel Oriente offers a great location, putting you within just a 10-minute walk of Via Toledo and Spaccanapoli. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a snack bar/deli and a terrace. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is just a short walk: Toledo Station is steps away and Università Station is 5 minutes.
At a glance
DONE
Hotel size
112 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets stay free
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 25 per day)
DONE
Transfers
Train station shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Pool table
Working away
Business center
6 meeting rooms
Conference space (2260 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1940
ATM/banking
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Traditional architecture
Accessibility
Elevator
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for EUR 25.0 per day
Rollaway beds are available for EUR 40.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 25 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A1LR4OSPUZ
National rating
This property has received its official star rating from the local rating authority.
Also known as
Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples
Frequently asked questions
Are pets allowed at Grand Hotel Oriente?
Yes, pets stay free.
Is parking offered on site at Grand Hotel Oriente?
Yes. Self parking costs EUR 25 per day.
What are the check-in and check-out times at Grand Hotel Oriente?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Grand Hotel Oriente?
Yes, there's an onsite restaurant.
Does Grand Hotel Oriente have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grand Hotel Oriente like?
Grand Hotel Oriente is in Naples City Centre, a short 2-minute walk from Toledo Station and 11 minutes' walk from Port of Naples.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with excellent selection, great views, and friendly service. (16 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Breakfast
View
Cities
Restaurant
Parking
Shower
Bathroom
Reviews
Verified
10/10 Exceptional
Oct 17, 2025
Great Hotel. Buffet was good. Location was very good.
Hortensia
Hortensia, 5-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Lovely hotel in a great central location. The rooms are modern and clean with an Italian feel. The staff is very nice and helpful. Shoutout to Fusaro and Michele, would stay again!
Mia
Mia, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Had an amazing stay here for 3 nights in October 2025. The room was well appointed, clean and the staff were excellent. It’s right on the edge of via Toledo and the Spanish quarter, you’re never more than 10 minutes from great food and wine.
Scott
Scott, 3-night trip
Verified
10/10 Exceptional
Jun 3, 2025
This hotel is very nice. In a great location right off Toledo Street and within walking distance to the port area. Would definitely recommend staying here.
Dennis
Dennis, 4-night trip
Verified
10/10 Exceptional
Oct 31, 2025
We were looking for comfort and convenience at the end of a busy trip. The rooms were well-appointed, the staff was very helpful, and the dining room was bright and airy with terrific views so we ended up eating there both nights, although the menu was a bit dull anbd needs improvement.
Vals
Vals, 2-night trip
Verified
8/10 Very good
May 10, 2024
Clean room,easy access to shops,near to the airport
Sanam
Sanam, 1-night trip
Verified
8/10 Very good
Sep 30, 2024
It was convenient to stay here since it has underground parking and it is conveniently close to most tourist attractions.
Raul
Raul, 2-night trip
Verified
8/10 Very good
Aug 27, 2025
Good location. Lots of trash around the hotel.
Ziad
Ziad, 5-night trip
Verified
8/10 Very good
Sep 7, 2023
Hotel is in a great location, convenient for travellers who love to walk around and explore a city. Close to all attractions, restaurants and shopping areas.
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Feb 16, 2025
Great customer service at check-in desk and they are accommodating to business receipts!
Katherine
Katherine, 7-night trip
Verified
8/10 Very good
Oct 6, 2025
The front desk staff was wonderful. The rooftop bar and terrace are beautiful.
The room was fair; the walls were scuffed up and scratched and looked like it hadn't been repaired in a while.
Amy
Amy, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Great locaiton
Great location for seeing everything you’ll want in Naples.
David
David, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2025
The staff were friendly and accommodating. Service at breakfast was excellent nice rooftop terrace for breakfast and aperitivo. Location is good you are in the heart of the action. You can walk to plenty of tourist attractions
Franco
Franco, 2-night trip
Verified
10/10 Exceptional
Apr 15, 2024
Fabulous breakfast! Staff very helpful and friendly.would recommend!
Patricia
Patricia, 6-night trip
Verified
10/10 Exceptional
Mar 28, 2024
Great area, staff was great. Diffinetly would return
Jared
Jared, 3-night trip
Verified
4/10 Fair
Apr 4, 2025
Nice breakfast, good location, a bit old style hotel. could not rest at all due to noise above from restaurant, also very early in the morning. Would not stay there again for that reason. Staff was very kind.
Kimberly
Kimberly, 1-night trip
Verified
8/10 Very good
Aug 2, 2023
Property was in a great location for all sights. However, local neighbourhood quite noisy and like the rest of Naples, very dirty. Hotel staff were very friendly and the hotel was modern and clean. The hotel seemed quite empty.
Michael
Michael, 5-night trip
Verified
8/10 Very good
Jun 11, 2025
Very nice Staff.
The hotel is in the middle of the heart of Napoli.
1 block from Spanish neiborhood..
Few steps to the Toledo way ( Shopping area )
Spectacular views from the 9th floor rooftop
Very good bar and restaurant.
The room, its little old, but nice.
We receive anniversary complement.
Tks
LUIS
LUIS, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2025
Salvatore and Ruben at the front desk were extremely helpful. Salvatore was welcoming, patient, efficient and very customer oriented when we arrived on the first day, answering all my questions. This gave us such a comfortable feeling as we had not stayed in Naples before. The room was comfortable, everything worked and we enjoyed the breakfasts and room service menu!! Thank you Hotel Oriente gir your great service!
Monica
Monica, 2-night trip
Verified
8/10 Very good
Aug 20, 2023
Very nice clean rooms, mine even had a balcony. The rooftop and restaurant is really nice and personal is very nice too. Great emplacement too. I would’ve given 10/10 but the WiFi provided is just a very miserable experience.
Jean-Sébastien
Jean-Sébastien, 2-night trip
Verified
8/10 Very good
May 19, 2024
Very friendly staff who were extremely helpful. Spacious well furnished room. The only downside was the bathroom, particularly the bath tub, where the sealant was in a very poor state.
thomas
thomas, 1-night trip
Verified
8/10 Very good
Aug 9, 2024
Front desk fantastic. AC great and WiFi fine. Needs a coffee machine and nicer bathroom toiletries. Housekeeping great.
The roof top bar is beautiful but without fans outside cannot be used in the summer as too warm. Service ok but have to chase too much.
The location of the hotel is fantastic.
jane
jane, 5-night trip
Verified
8/10 Very good
Apr 20, 2025
Convenient for us for an overnight stay before flight
We arrived from Ischia to Naples by ferry & it was around a 10minute taxi ride, very assertive taxi driver at the Port didn’t want to out the meter on but eventually did & cost was juts under 10 euro
Hotel is in the centre of things so streets can be quite noisy ( even from the 7th floor ) but it wasn’t too troublesome
Rooms are a very tired, big holes in curtains etc but was fine for one night, bed was very comfortable & good bed linens
Was a 15 min taxi ride to Naples airport but this was at 6am so not much traffic, taxi cost 30 euro, no meter this time & I had no energy to argue with them 😊
Check in was good
Diane
Diane, 1-night trip
Verified
10/10 Exceptional
Jul 16, 2024
Visitor from Ireland
The hotel is lovely and the staff were in general friendly and very helpful. There was only one thing which spoiled what would otherwise have been a perfect stay. On the third night we decided to eat in the hotel, we went to the 9th floor restaurant and sat at the bar for a pre-dinner drink. To say the barman was rude and ignorant was an understatement! However, well done to the reception staff who saved the situation by recommending a really good local restaurant. The staff in the restaurant at breakfast and the staff in reception were excellent. I would highly recommend this hotel but avoid the barman on the 9th floor!!