Stayed for a couple of nights a few days before Christmas, so we could shop and experience the Christmas vibe of Canterbury. Hotel is in the heart of the town which is great.Staff were friendly and welcoming. My only disappointment was that they took a card on arrival, this was in case I charged anything to the room, £100 was taken, nothing was charged to the room. I called two weeks later to ask why this wasn’t returned, they said it could take up to a month. Exactly 1 month later the £100 was put back into my account! Mmmmmmm
We will definitely stay again, will likely say that I don’t have a card.