NH Catania Centro

I am very satisfied with this hotel service, amenities, food, and location. Breakfast is splendid, it provides rice and soy milk for vegans.

Pietro and Maria Annarita were superb in helping us achieve 2 days of trips plus a car to Palermo (chauffeured). The rooms were spotless and very comfortable, and the price was very reasonable. I will re-book this hotel next visit.

Good hotel, above average in Catania. Very comfortable bed and pillows, very clean and quiet rooms. No airconditioning available in November and the room was hot at night. Opening the window was an option but no breeze came through and the streets below are very noisy, light sleepers should be aware.

Excellent hotel, Mr. Sebastian who received us when we arrived, gave us a very good room on the 10 floor overlooking Mount Etna, delicious breakfast, very well located, close to everything walking, very safe, I loved the hotel, I would return there again

For a 4 star hotel this property is a joke. They keep the centralized ac temp around 27. The rooms smell like mold and are old and run down. Bed is hard and sheets stank. Really not what you'd expect. Besides the fact that the laundry was well priced and breakfast was mediocre, the staff were good

Check in and out process was good, lobby is modern and clean, breakfast had a lot of options to pick from. My room was too warm and my attempts to adjust the temperature setting in the room didn’t work. I called the front desk and she said she could adjust it from her end, which brought it down by 1 degree. It was comfortable enough but I would have preferred adjusting it to my liking instead of being at the mercy of the front desk. In the bathroom, the paint was peeling from the ceiling and when I went to wash my hands at the sink, the water would not drain. Again I called the front desk. They sent someone quickly to look at the sink. He ran the water for 2 or 3 seconds and said it was draining fine. I explained that actually using the sink involved more than a brief running of water and after showing him that when running the water for a practical amount of time resulted in a backed up sink, he proceeded to plunge the sink. After fixing the sink, he was going to leave the sink without cleaning it. I had to ask him to have someone come and clean it for me after which he proceeded to spray it down and cleaned it himself. In the end, everything was satisfactory, but definitely could have been a better experience.

Convenient location, across a bus stop. All the city landmarks are in walking distance. Only improvement room needs is more power outlets or at least usb outlets. Pillows are a bit hard for my taste.

A last minute booking due to a delayed flight. Very convenient and good service.

Room Description not as depicted on Expedia. Room with a view with 2 twins is not offered, only on interior rooms

Helpful staff in a typical downtown chain hote within easy walk of shopping and Bellini park. . Very clean and functional. Good breakfast